San Francisco Bay Area Local Movers – FAQ – Frequently Asked Questions
How do you make the estimate for how much my move will cost?
We will come to your home, office, or business and make a visual inspection in order to make an estimate. At that time, you will get the chance to meet us and ask any questions you currently have about the move. This helps you know more of what to expect on the day of your move.
What pricing system do you use?
You will receive an estimate using a flat rate based on the number of hours estimated for your move.
Can you give me an estimate over the phone or the internet?
No. According to the California Public Utilities Commission, all estimates can only be given after a visual inspection has been made.
What if my needs change after I have received the estimate?
If you need to make changes to the shipping order, that is not a problem. We will identify the changes in a change order document so you know exactly what to expect.
Do you charge extra fees for things like gas, tolls, or stairs?
No. Our moving fees are based on an hourly rate without additional fees. You do not have to pay extra for such things as taking items up or down stairs, moving long distances, or toll roads.
Do you insure my things during the move?
Yes. Every move includes basic insurance that is figured into the cost of your move. Most individuals find the basic insurance adequate for their needs.
Do you offer additional insurance if we desire?
Yes. There is additional insurance available if you are interested. Additional insurance is often purchased for high-end items.
What forms of payment do you accept?
You can pay using either cash or check.
